Matrix Scientific Services (Matrix Environ)
Effective Date: 12th July 2025
1. Introduction
Matrix Scientific Services (Matrix Environ) (“we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of our clients, website visitors, and partners. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
2.1 Personal Information
- Name
- Email address
- Phone number
- Company or organization name
- Any information submitted through contact forms or inquiries
2.2 Technical Information
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the website
2.3 Service-Related Data
- Laboratory test requests and sample details
- Analytical results and reports
- Communications related to services
3. How We Use Your Information
We use the collected information to:
- Provide laboratory testing and analytical services
- Communicate with clients and respond to inquiries
- Process service requests and deliver results
- Improve our website, services, and customer experience
- Comply with legal and regulatory requirements
4. Data Sharing and Disclosure
We do not sell or rent your personal information. We may share your information only in the following cases:
- With trusted service providers who assist in operating our business (under confidentiality agreements)
- When required by law or regulatory authorities
- To protect our rights, property, or safety, or that of our clients
5. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, misuse, or alteration.
However, no system is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal and service-related data only for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal, regulatory, and contractual obligations
7. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your data
- Object to or restrict certain processing activities
To exercise your rights, please contact us using the details below.
8. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to enhance user experience and analyze website performance.
You can choose to disable cookies through your browser settings.
9. Third-Party Links
Our website may contain links to third-party platforms (such as social media). We are not responsible for the privacy practices of those external sites.
10. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.
12. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us:
Matrix Scientific Services (Matrix Environ)
Address: Borg Badr, 56, Misr Helwan Agricultural Road
In front of Maadi Hotel, Maadi, Cairo, Egypt
Email: info@matrixenviron.com
Phone:
+20 2 23591216
+20 1027006299
+20 1000571747
Website: https://matrixenviron.com/
13. Social Media
You can also reach or follow us on:
- YouTube
This Privacy Policy reflects our commitment to maintaining the confidentiality, integrity, and security of your information while delivering reliable laboratory services.
